Happyfox chat reviews9/12/2023 ![]() ![]() Quickly view a list of agents available online, and transfer chats within or across departments. Set your availability, change your display avatar, or reach out to us, from a completely revamped settings page. Faster chats, happier customers HappyFox Chat is faster and responsive than any other live chat software available today (1/4th of a second, to be precise). View chats waiting, and plan for agent availability based on Queued Chats. HappyFox integrates with all email accounts & websites to ensure that all. Get context on any chat, by accessing completed, missed, and offline chats, and reading through the conversation history. This is powerful and simple customer support and ticket management software. All from within the chat details screen.Īccess and switch between multiple chats, with a single tap, using chat heads, right at the top of your chat screen.īe ever ready to jump in and help a new support agent, using the monitor chat feature. HappyFox Chat is designed to help you convert more customers & keep your customers happy. ![]() Log in using your username, password, and secure access using the Touch-ID/Face-ID integration.Īdd attachments, tag your chats, use canned responses, or transfer them to another agent. With HappyFox Chat 2.0, you can do a lot more of what you did on the web, now on the go.Ī completely refreshed design, makes for a best-in-class user experience, in live chat support, ever. There are not many choices available for personalizing the user. If you are already using the web app or our desktop app, you’ll find this mobile app, a great companion to ensure you don’t miss any chats. Provides service across several channels, including email, chat, social media, and the phone. HappyFox Chat lets you take Live Chat requests from your website anywhere, anytime. We love the product and use it daily.Meet HappyFox Chat 2.0 - HappyFox Chat in a brand new avatar! 2542 verified user reviews and ratings of features, pros, cons, pricing, support and more. I would've liked the live chat preview to be included in the cheaper product option, but this is really a minor issue or a "wish". ![]() Bottomline: Fantastic platform to streamline live chat operations. Cons: Each user has to manually switch to Daylight Savings Time (DST) and select their time zone in order to record accurate times on the tickets that are created. ![]() When you buy through links on our site, we may earn an affiliate commission. Review: Pros: Awesome integration capabilities and a great multi-chat feature. Includes info on HappyFox Chat, free trials, pricing, customer reviews, and FAQs. When I'm busy, I can either show no chat available, or have an offline email-only "mode". Learn about HappyFox Chat’s live chat service for businesses. Works with CRM, WordPress, Google Analytics, MailChimp, etc etc. It is gaining Konnekt more seniors video phone sales and leads, and allowing us to help more customers who have an elderly parent who struggles with loneliness, social isolation, memory loss or who simply can no longer use a tablet or phone. It also helps with customers whose first language is not English. It also helps our customers in other time zones where they don't want to be on the phone so early/late (because they might be typing from their bedroom or a shared living area). Gather data that is specific to your business needs and improve customer support with new insights. Automate repetitive multi-step actions and build customer support processes using HappyFox Workflows. HappyFox Chat - Live Chat Plugin for Wordpress Websites Frequently Asked Questions. HappyFoxChat helps Konnekt with customers who don't like to telephone us to enquire about seniors video phone, and who need instant answers (which email doesn't provide). HappyFox Chat makes it easy for teams to offer real-time live chat support to customers. You must be logged in to submit a review. ![]()
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